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Unite Call Center for Skype is 100% software based, truly business-class customer
communication and management system with host of much sought after capabilities.
The traditional Hardware-based Call Center systems usually require all employees
to be in a central business office. With Unite Call Center, the agents can work
from a main office, or branch offices using Skype. They can set up home offices
and still be a part of the call center. They can even log in while they are traveling
and receive calls as though they were still in the office.
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